Before allowing the premises to be open for inspection, the agent will check if any tenant, occupant or representative: 

1. is unwell 

2. has been in close contact with a known active case of COVID-19 

3. has COVID-19 symptoms 

4. has travelled overseas in the previous 14 days 

5. has been to a declared COVID-19 hotspot in the previous 14 days 

6. has been directed to quarantine in their home 

7. has been tested positive for COVID-19 in the last 14 days

If they have answered yes to any of questions 1-7, the inspection/auction may be postponed at least 14 days or as per the latest advice from Queensland Health.

Additionally, the person could be under a Direction to quarantine in their home or has tested positive for COVID-19 in the last 14 days. This could also be asked.

Signs will be placed at entry points to instruct anyone not to enter the premises if they:

• are unwell 
• have been in close contact with a known active case of COVID-19 
• have COVID-19 symptoms 
• have travelled overseas in the previous 14 days 
• have been to a declared COVID-19 hotspot in the previous 14 days.

The agent will communicate and display conditions of entry on property portal listings and promotional material and at entry points. 

The agent will implement measures to restrict numbers within the premises: 

• No more than one person per 2 square metres for areas open to or used by guests, whether indoors or outdoors

The agent will monitor numbers and ensure that the occupant density requirements do not exceed the maximum capacity.

The agent will ensure at least two (2) staff members attend each inspection/auction. One staff member will be at the entry point to ensure that conditions of entry and maximum capacity are adhered to.

Visitors/attendees/third party representatives must remain at least 1.5 metres away from other groups, where possible. The agent will ensure parties are aware of the measures required for physical distancing.

All staff are to wash their hands before and after the following activities, and where this is not practicable, to use hand sanitiser: 

• before touching any objects and fixtures within the home, especially high-touch surfaces such as door handles, tap handles and window fittings.
• when cleaning.

The agent will ensure appropriate cleaning & disinfectant products are available and provide alcohol-based hand sanitiser or wipes at entry and exit points. Alcohol-based products containing at least 60% ethanol or 70% iso-propanol are recommended.

Clients will be encouraged to clean hands prior to an inspection and practice good respiratory hygiene when on premises (e.g.: coughing or sneezing into their elbow)

Disinfectant solutions will be maintained at an appropriate strength and used in accordance with the manufacturers’ instructions. Alcohol-based products containing at least 60% ethanol or 70% iso-propanol are recommended.

All seats will need to be wiped down after use. Alcohol-based products containing at least 60% ethanol or 70% iso-propanol are recommended.

Implement strategies to avoid crowding in rooms, manage movement between rooms and ensure maximum occupancy based upon room size is not exceeded.

Contact information will be kept for clients, contractors and staff. This information will include: 

• full name 
• phone number 
• Email (or residential address where the person does not have an email account)
• date and time of entry 
• exit time or estimated period, where feasible. 

If requested, this information must be provided to public health officers within the stated time. The information should be readily available to ensure your business can fulfil this request.

Any person visiting the Place, clients, contractors and staff must sign in with their time of arrival, they are also strongly encouraged to provide a time of departure or estimated duration, with signage displaying that signing out allows for more effective contact tracing.

Place Estate Agents reserves the right to collect written registers or written per personnel records of attendance as a means of collection, however collection and storage is privacy compliant.

This information is securely stored, not used for any other purpose, and destroyed after 56 days.