Read on to discover how to nail that phone interview and become a stand-out candidate.
Take a deep breath and answer the phone confidently to get things off to the right start. Keep things professional (maybe avoid a ‘90s-style “wazzup”) and smile – you’d be surprised how a smile on your face can come through in your voice. Also, if applying for a role, don’t pass up on those ‘private number’ calls as they might be from your recruiter. Be sure to also save their number in case they check in for another chat!
You’re on the go and busy living your life when you get a follow-up call from a recruiter – these things happen. The recruiter will completely understand if you’re in a noisy environment and now might not be the best time to discuss a role. Be polite, ask if they can call you again and suggest a more suitable time.
Okay, you don’t have to know the intricacies of the company you’re wanting to join. However, knowing the essentials for the role that you’ve applied for is crucial. In this fast-paced job market, it’s not unusual at all to apply for more than one position. To show respect and give yourself a better chance at success, keep in mind the job title and duties involved in case a recruiter calls. Hot tip: noting these details down when you apply can really make all the difference later down the track. Being prepared shows the recruiter that you’ve actually considered the role and have genuine interest in the position.
Part of being prepared for the questions a recruiter might throw your way is being knowledgeable about what is listed on your resume. There’s a good chance that they might ask you about things such as past roles, the duties involved and any relevant projects/tasks. For example, the recruiter might enquire about any KPIs outlined in your resume and want to know exactly how they were achieved. Give this some thought and utilise your experience to make you stand out from the crowd. One last piece of advice? Keep a copy of your resume on your phone so that you can easily refer to it when out and about.
Even if leaving your past role on the very best of terms, it’s a good idea to explain why you are searching for something new. Is it a new career path you’re seeking? Are you wanting to flex up your duties? Have you recently moved? Be honest with the recruiter so they can gauge the best way to set you up for success and ensure the role is suitable for you.
Yes, phone interviews require a degree of professionalism but you don’t have to sound like a robot! Sharing your interests (if asked) and letting your personality come through will not only help a recruiter to understand if you’re the right fit for a role, but it will also leave a lasting impression.
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